athenahealth Patient Portal is a website that provides direct access to the medical information recorded in your patient chart. Many patient portals support additional features, including the ability to pay bills or message physicians or care teams directly. athenahealth Patient Portals support these features and serve as a single resource for all your information, test results, etc., from all your healthcare providers who use Athenahealth products.

The Athena Health Patient Portal is a handy and powerful tool that fosters patient engagement by allowing your patients to perform various functions designed to save provider time and increase patient engagement and satisfaction.

athenaHealth Overview

Athena Health Patient Portals allows patients to fully engage with their demographic, financial, and health information through a secure website. It’s an essential part of an overall patient engagement strategy that provides practices with fully HIPAA-compliant patient messaging via e-mail, phone, text, and the web, offering convenient functionality for patients to keep connected with caregivers.

With a patient portal, patients can make appointments and get appointment reminders, view and update personal information, request prescriptions, receive test results, and read patient education material.

A patient portal is necessary for practices to achieve true patient engagement, but it also satisfies a patient demand: People increasingly expect the opportunity to view and access any information online, and health records are no exception. The access and convenience of a patient web portal can result in greater patient satisfaction. Research shows that patients who are more involved in managing their health are likely to be healthier and more satisfied with their care.

With the right patient portal technology and services, healthcare organizations improve patient communication instantly and securely.

In addition to supporting patient satisfaction and engagement, a patient portal has the potential to:

• make processes more efficient across the continuum of care
• motivate patients to manage medications, care plans, and admissions
• enhance population health management
• reduce costly readmissions
• facilitate ambulatory care expansion
• improve health system brand recognition via patient outreach

For the medical practice, communication with patients via a patient portal can increase schedule density, reduce no-shows, and reduce work and hassle — saving time, effort, and, most importantly, money.

Practices can gain efficiencies by having patients easily manage administrative tasks online in advance of their visit, such as filling out forms and updating insurance information. This can yield reduced office wait times for patients and more time for your staff to focus on other value-added work.

First Time Logging In?

If this is your first login because you don’t yet have an Athenahealth account, please refer to your healthcare provider’s instructions for registering for their patient portal and you will be walked through creating an athenahealth account as part of that process.

If you registered to your healthcare provider’s patient portal before July 2019 and this is your first time logging in with Athenahealth, you can use the same email and password you’ve used previously. Upon entering your login information you will be walked through a security update to protect your account better and enable it for use with login with athenahealth to other participating apps and healthcare providers.

This update includes setting up an additional security option to better protect your health information – you can learn more in the section for “Choosing your security option”. Once you finish your account update, you’ll be logged into your patient portal.

If you share information from the AthenaHealth patient portal with another individual, you acknowledge and accept responsibility for your decision to provide them access to potentially sensitive information.

However, If you learn or suspect that your username or password has been wrongfully used or disclosed, you should promptly notify us and immediately reset your password. To help ensure the security of your password or account, please sign out of your account at the end of each session

Athenahealth Patient Portal Login

athenahealth Patient Portal uses Login with athenahealth to access a range of healthcare apps and web-based patient portals built by Athenahealth, healthcare providers, and other participating developers using a single email and password. You can use this email and password anywhere you see the “Log in with Athenahealth” button, including patient portals and other apps you may use to manage your health records from various healthcare providers.

If you are a new user and have not yet created an account, please select the option at the bottom of your provider’s login screen for “SIGN UP“. You will then be guided through creating a login. Once your healthcare provider confirms your email address and initiates the sign-up process, you will receive an email with instructions on how to create your account.

Step 1: To log in to your account, go to AthenaHealth Patient Portal Login and click on “Find your portal“

Step 2: Fill in the email address and password fields on the page with their respective credentials. After signing in, click on “Log in” to access all of your information available through the Portal.

Important: Because “Remember Me” stores your username on the computer you’re using, do not use this feature on public computers (such as those in a library or internet cafe).

If there have been multiple unsuccessful attempts to sign into your account, they will temporarily suspend your online account access for your security. They will send an email with instructions to the email address they have on file for your account.

Forgot Password?

To begin password reset, click the “Forgot password?” link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.

athenahealth Bill Payment

Welcome to the payment athenahealth com. You can pay your medical bills online easily and securely. If you’ve received a paper bill, you can quickly log in to the athenahealth Patient Portal by using your email address and password.

AthenaHealth developed the online service Payment.athenahealth.com (www.Payment.athenahealth.com) for the benefit of patients. Patients used to deposit money, check the bills that were created, and then pay their medical bills in the beginning, which was not only a time-consuming procedure but also required more tasks from the patients.

athenaPatient – Download athenaPatient App

Patients of healthcare providers on the athenahealth network will have access to athenaPatient. athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.

If you don’t see your healthcare information upon logging in, it may be that your healthcare provider is not enabled to use athenaPatient.

To download the athenaPatient App, go to the Download athenaPatient App page.

athenahealth Patient Portal FAQs

Welcome to athenahealth Patient Portal FAQs. You will get answers to Frequently Asked Questions regarding athenahealth Patient Portal enrollment, Logging in or troubleshooting your account, and more.